Refund policy

Due to the nature of our products, we’re unable to accept returns or offer refunds. 

We’re happy to replace any items that arrive damaged or defective. To be eligible for an exchange, your item must be in its original condition, and in its original packaging.

To begin an exchange, please email us at hello@lowseason.co within 7 days of receiving your order.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.